The Top 9 Questions Clients Should Ask Before Choosing an Addiction Treatment Facility

When it comes to treating addiction, the options can seem overwhelming. There are treatment facilities located throughout the United States, and each one is a little different. So how do you know which one is right for you?

Before selecting just any treatment center, there are a variety of questions you should ask to make sure it’s the right fit for you and your needs. This can allow you to have a more beneficial experience. Here are the top nine questions you should start by asking:

  1. How long has the treatment center been in business?

New facilities are popping up all the time. While they may be effective, they may also lack the experience and credibility of centers that have been around longer and adjusted their care to what they find most effective for clients. Crossroads was founded in 1974 and has established a strong reputation for quality care and best practices, especially with its focus on women and addiction as well as gender-responsive treatment.

  1. Is the facility licensed or credentialed?

These designations demonstrate that the facility has undergone rigorous review and upholds the highest standards of quality, care, safety, and compliance. Licensing and accreditation are important components of choosing a qualified treatment center. Crossroads is not only licensed by the state for all of its programs, it also holds accreditation from the Commission on Accreditation of Rehabilitation Facilities (CARF) and the National Association of Addiction Treatment Providers (NAATP).

  1. Where does treatment take place: in the residence or an office?

Some treatment providers house clients in one location and then transport them to another site for treatment. At Crossroads, residential treatment is provided within the facility where the client is staying, and clinicians’ offices are on-site as well, so there is no need to worry about traveling between locations.

  1. Will my family receive support counseling while I’m in treatment?

Addiction does not just affect the person misusing drugs or alcohol; it impacts the entire family. It is essential that family members receive the appropriate support to manage their own challenges regarding a loved one’s addiction. At Crossroads, family members can participate in individual counseling as well as group therapy. There are also family programs available.

  1. What is a Master’s level clinician, and why is this important?

When seeking addiction treatment, you want to ensure that the providers you interact with are highly trained and qualified. A Master’s level clinician has completed their Master’s degree as well as a one- to two-year internship in the field. They are licensed by the state they work in and often must complete ongoing professional development.

  1. What should I bring to treatment?

When packing for treatment, pack lightly. Bring two weeks’ worth of seasonally appropriate clothing and go for comfort over style. Remember: your focus will be on recovery. Leave any valuables or jewelry at home, along with personal electronics including your cell phone. Don’t forget to bring your photo ID, insurance cards, and list of medications as well.

  1. Will I have contact with the outside world during treatment?

Many treatment centers, including Crossroads, prohibit the use of computers, cell phones, and other electronics because the focus is on treatment and recovery in a safe environment free from distractions. Crossroads also has a 5-day blackout period at the beginning of treatment. However, after this period is over, contact with family members during family education days and designated times is available.

  1. Do you offer any specialty programs? What makes your facility different?

Not all treatment centers are the same or offer the same services. Ask about what sets the facility apart and could make it the best option for your needs. Crossroads, for instance, has a focus on women and addiction and provides residential programs specifically for women and mothers with young children. In addition, Crossroads provides gender-responsive treatment to address the unique needs of women and men separately and create a supportive environment.

  1. What is the difference between residential treatment, extended care, and sober living?

Residential treatment is when you live on-site at the treatment center and remain there 24/7 receiving therapy and counseling to overcome addiction. Extended care often takes place following residential treatment and is an outpatient program. You may go for a few hours a day several days a week to stay focused on your recovery and continue building your skills in a supportive environment. Sober living is typically a facility where multiple individuals in recovery live together as they rebuild their lives in a substance-free environment. There are often supports in place, but it is a step toward fully re-integrating with society and establishing healthier routines and independence.

As you move forward with seeking treatment for addiction, don’t be afraid to speak up and ask questions. Make sure you are satisfied with the answers as well. Find a treatment center that meets your needs and that you feel comfortable with. If you have questions about the services available at Crossroads, or how any of the programs work, please contact us today.

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