FAQs for Back Cove Women’s Residential Program

The following are questions we frequently receive from clients entering into the Back Cove Women’s Residential Program. More general Crossroads questions are answered in our FAQs sections for clients, family members and referrers.

Can I bring my electronic devices with me to treatment?

Cell phones, laptops, cameras, CD players and tablets are not allowed into treatment. We want you to stay focused on your recovery and engage in many of the treatment literature and DVDs that are available to you. MP3 players with no camera or internet connection are allowed in treatment.

Will I have contact with my family?  

Upon entering treatment there is a 5-day blackout period that you will not have any contact with family or friends. This time is used to help you get acclimated to the program. Emotions are often high right after admission and this allows for an emotional purging period for the client. Your counselor can work with you on the transition if you have younger children. After the 5 days, you will work with your counselor to identify family members you want to have participate in family education days.

What do I bring with me into treatment?

  • A Photo ID – driver’s license, passport or work ID
  • Medical insurance cards
  • A list of all medications, dosages and any known allergies to medications
  • A maximum of 1 suitcase with 2 weeks worth of clothes that are appropriate clothing for the season. Exercise clothing and sneakers for outdoor activities and yoga. On-site laundry facilities and supplies are available for client use.
  • Equine therapy takes place weekly at an outdoor facility. Please bring boots and appropriate clothes for the season.
  • No clothing with references to drugs and / or alcohol use, sex, violence towards women, etc.
  • Alcohol-free toiletries including shampoo, soap, toothpaste, toothbrush, deodorant, shaving articles, hairdryer, etc.

Download the suggested Packing List for Back Cove Women’s Residential Program (PDF)

Can I smoke in treatment?

Smoking cigarettes is permitted in designated areas only and at designated times. If you plan to smoke while in treatment, please bring enough cigarettes for your estimated length of stay.

How do I pay for treatment at Crossroads?

Crossroads accepts insurance and self-payment. We are in-network with many insurance companies. Please call us at 207.773.9931 with any questions. We will work with you and your insurance provider to ensure that your benefits are explored to the fullest and we will advocate for you to make sure your benefits are working for you and your treatment plan.

Through the compassionate generosity of donors in the community and former clients and their families, Crossroads is able to offer financial assistance through a scholarship fund to those who meet the needs assessment criteria. Please ask the Residential Intake Manager for more information regarding these scholarships.

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Residential Intakes: 207.773.9931, ext. 120
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Thank You

This was definitely a life changing experience. The staff was wonderful and I am leaving here sober, happy and healthy. I thank everyone for their love and care.”
– Back Cove Women’s Residential Program Client

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