What services does Crossroads offer?
Crossroads’ programs and services include comprehensive mental health and substance abuse assessments; individual, group, couples and family counseling; an intensive outpatient program (IOP); DEEP evaluation and treatment; medication management; Maine’s only residential program for children and mothers; short-term residential rehabilitation; a halfway house and transitional housing. Group and IOP treatment are separately provided for women and men to optimize the opportunities for gender responsive therapy.
Note: Residential programs address substance abuse and co-occurring mental health problems and are for women only. All other services are offered to men and women.
Who is eligible for services at Crossroads?
Crossroads provides services to individuals 18 and older for substance abuse and mental health treatment; adolescents on a case-by-case basis for substance abuse treatment; and affected family members, significant others and friends of persons with substance abuse issues for mental health counseling.
How long will my loved one’s treatment last?
It depends on the situation and which program your family member is in. Your loved one will first participate in an evaluation and treatment planning process that is specifically geared to his or her needs and goals. Program recommendations will be made from there. More information on typical treatment durations can be found in the Crossroads program descriptions.
Will I be able to contact or visit my loved one while they are in residential treatment?
Telephone usage varies by program. Specific guidelines will be explained when your friend or family member arrives to the facility, and she will be able to communicate them to you once she is settled. There are specific visitation schedules for each program, which will also be shared once your loved one arrives to treatment.
Is there support for me at Crossroads?
Absolutely. Crossroads offers individual counseling to those affected by a loved one’s addiction. Our focus is on the affected person’s issues and concerns rather than the addicted loved one. Therapy groups for families may also be offered at our outpatient offices. In addition, family members are often encouraged and invited to participate in family programs while their loved one is in residential treatment.
Does Crossroads provide access to medical or psychiatric services?
All services offered by Crossroads provide counseling staff with access to medical and psychiatric consultation from our medical director and our consulting psychiatrist who is fully accredited through the American Society of Addiction Medicine. Psychiatric evaluations, medication consultation and medication management are available to clients, as well as screening and referral to appropriate medical services for routine and chronic medical conditions.
Is there a wait list to get into your programs?
We make every effort to get clients into our programs as quickly as possible. Crossroads can typically get a person into outpatient counseling or the Intensive Outpatient Program (IOP) immediately. There can sometimes be a short wait for residential programs, but spots are always opening up. If necessary, clients will often attend IOP while waiting for a bed.
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Greater Portland Counseling Center: 207.773.9931
Kennebunk Counseling Center: 207.467.3369
Residential Intakes & Admissions: 207.894.5733
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